Introverts – Characteristics and Communication Tips

"Introvert" generally refers to being inward-focused, but it means so much more than that. Within the DISC model, introversion is contrasted with extroversion, but what does introversion actually mean? We’ve listed a number of key topics that apply to introverted people. In this way, we hope to add even more meaning to the theory used in our DISC analysis.

Read more about the other side of the X-axis as well: Extroverted People

What does introverted behavior mean?

Introverted behavior has several definitions, but generally speaking, introverted people are more focused on their inner world, are more thoughtful, and at times prefer to be alone. HRM Profiles describes introverted behavior as: “People who prefer one-on-one interaction. They draw energy from solitude and like to retreat to relax. They are often cautious and contemplative and tend to think and act at a slower pace.”

Often, a person isn’t 100% introverted. Nor are all introverted people always quiet and reserved. However, a person is often more introverted or, conversely, more extroverted. The degree to which this is the case varies from person to person and can sometimes depend on the situation. It’s therefore a nuanced matter.

Seven Examples of Introverted Behavior

Introverted behavior manifests differently in each person. Some examples of introverted behavior include:

• Enjoying being alone;
• May have difficulty speaking in groups or giving presentations;
• Taking a wait-and-see approach in new situations;
• Prefer one-on-one interaction;
• Being more thoughtful in their responses and decision-making;
• Aren’t big on small talk but prefer to get straight to the point;
• Generally show their emotions less readily.

Communicating with an introvert

While an extrovert is often seen as open and a natural conversationalist, introverts may come across as a bit more reserved. What style of communication and interaction works best with someone who exhibits more introverted behavior? Here, too, it’s important to realize that everyone is unique. The preferences and behaviors of introverts therefore vary widely.

• Respect their need for privacy and personal space. Introverts appreciate being able to withdraw and maintain their own space.
• Don’t pressure them to participate in group activities, and don’t force conversations.
• Don’t catch them off guard by offering feedback out of the blue. Schedule a time to discuss ideas.
• Be a good listener. If you truly want to communicate with them, you must be willing to listen to them and take their thoughts and feelings seriously.
• Give them time to respond. They need to organize their thoughts and respond to questions or comments. So don’t force a response.
• Avoid overwhelming environments. A noisy open-plan office isn’t the best fit for them. A quiet and relaxed environment generally works best.
• Be patient and speak calmly. Explain clearly and specifically what you mean.
  

Positive Introverted Traits

Although the norm sometimes seems to be that extroverted behavior is viewed as more desirable, one is not better than the other. Both introverted and extroverted behavior have their advantages. Furthermore, it’s only one aspect of a person’s character and certainly doesn’t tell the whole story. Many other factors play a role. When we look at the qualities of introverted behavior, some examples include:

• Being good listeners and patient;
• Being able to focus on a single task for a long time; not being easily distracted;
• Having a vivid imagination;
• Being able to reflect deeply on their own behavior;
• Being inquisitive;
• Are well-prepared and have thought through various scenarios;
• Are good observers; see and hear what is happening around them;
• Make well-considered decisions; draw connections and take all information into account.

Misconceptions About Introverted Behavior

Introverts are more thinkers than doers. This means they sometimes react differently than extroverts. There is a risk that introverts will be pigeonholed with the traits typically associated with that label. For example, the following assumptions are sometimes made when it comes to introverted behavior:

• Introverts aren’t social.
• Introverts are shy.
• Introverts can’t lead.
• Introverts are boring.

Every person is unique, and perhaps someone who is introverted simply doesn’t enjoy leading. That’s possible, but it’s not a given. There are also extroverts who struggle with leadership. So the key is to avoid making assumptions based on stereotypes and to remain as objective and curious as possible about the person sitting across from you.

Introversion and DISC: How Do They Work Together?

In our certification training, we devote a great deal of attention to DISC theory and the various behavioral styles. Among other things, we examine how introverted behavior can manifest itself. The training provides you with the knowledge and practical information needed to ask probing questions. This enables you to gain a complete picture of someone and to provide them with the necessary insights as well. From there, strengths can be developed and areas for improvement can be addressed.

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Want to learn more about how introversion works in combination with DISC?

• DISC Model Theory

• View our DISC assessment